Our Commitment to You
Understanding Our Cancellation Policy
We value your trust and want to make your experience seamless. Our cancellation policy is straightforward, ensuring you can adjust your plans with ease. Learn more about our flexible options, designed to provide peace of mind during your travel.
Cancellation Policy Overview
We value transparency in our service. If you need to cancel your reservation, please do so at least 48 hours in advance to avoid any fees. Cancellations made after this period may incur a charge of up to 50% of the rental cost. For any further details or assistance, feel free to reach out to our team.
Your Journey, Our Commitment
Cancellation Policy
Easy cancellation available up to 24 hours before your booking.
We understand that plans can change. You can cancel your booking up to 24 hours in advance for a full refund. Cancellations made within 24 hours may incur fees. Please ensure to read the specific conditions for your selected car type and booking date.
Partial refunds may apply for cancellations after 24 hours.
For specific vehicle categories, higher cancellation fees may apply. Make sure to review our cancellation terms when booking. We’re here to help, so please reach out if you need assistance with your changes or cancellations.
Refunds are processed within 5-7 business days.
If you fail to notify us of a cancellation, the full booking amount will be charged. We encourage you to communicate your changes early to avoid any extra fees.
Your Journey, Our Commitment
Privacy & Cookies Policy
We value your privacy; we collect minimal data to enhance your service.
Your privacy is important to us. We do not share your personal information with third parties without your consent. Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
Transparency is key; you can see what data we collect.
For any questions regarding your data or privacy, please contact our support team. We’re committed to keeping your information secure while helping you have a smooth rental experience.
Your options are clear; review our privacy policy anytime.
Our cookie policy can be reviewed at any time. We encourage you to familiarize yourself with how we use cookies to improve user interaction and support your needs with tailored services.
We review our privacy practices regularly to ensure your data is handled properly and securely. Any updates will be communicated clearly.
Frequently Asked Questions
Explore answers to your common inquiries.
We're Here to Help
Call Our Team
(123) 456-7890
Drop Us a Line
info@selfdriverwanda.com
<br>support@selfdriverwanda.com
Our Business Hours
Monday to Friday: 8 AM – 5 PM
Find Our Office
123 Main Street<br>Kigali, Rwanda